At Xplora Bliss Limited, we take the privacy of our customers very seriously. We are committed to protecting any personal information that you provide to us when using our services.
Types of Data Collected
We may collect personal data such as names, addresses, phone numbers, email addresses, passport details and other travel documents and payment information when making a booking on our website.
We also observe user activity on our online platforms. This involves tracking information about how you interact with our services through cookies and other analytics tools.
Use of Collected Data
The collected data is used strictly for providing services such as visa application, requested by clients. It can also be used for communicating service-related notifications such as carrying out customer surveys, providing customer support, improving customer experience and marketing purposes such as newsletter subscription & promotional offers.
We may record user activities like browsing histories on our websites and communication logs between customers & customer support agents (if applicable).
We will NEVER share your personal data with any third parties without your prior express consent unless it is necessary for providing requested services (e.g., flight bookings) or complying with applicable laws & regulations (e.g., sharing passengers’ details with Airlines). In addition, if required by law enforcement agencies we may need to disclose certain kinds of data upon their request.
Protection of User Data
We employ industry-standard measures to secure all collected data against un-authorized access/disclosure/modifications & destruction while they are stored in our systems.
When information is transmitted over the internet however, no method is 100% secure hence you should be aware that there is always some risk associated with using online services despite taking all precautionary measures appropriate for data protection purposes due to inherent vulnerabilities in the global communications infrastructure outside our control.
Rights Over Your Data
You have certain rights over your personal data processed by us which include: accessing stored data; rectifying incorrect information; requesting erasure (where permissible); restricting processing (where permissible); objecting to processing based on legitimate interests grounds etc..
To exercise any of these rights please contact us via email as provided at the end of this document so that we can provide further instructions for doing so in line with applicable laws & regulations that are relevant in this context.
We may make changes periodically without prior notices but whenever possible we will announce any changes by posting them here on this page after which they will become effective immediately unless stated otherwise.
If you have questions about how we handle user data and personal information, please feel free to contact us via email email@example.com